Q&A: The Marketer's Guide To Launching Social Proactive Care

Do you know how to get the most out of your customers' social conversations? This report answers common questions about how B2C marketers can get started with proactive social customer care. We explore organizational, technical, and brand considerations to guide you on this journey. The result? Be the brand with stronger customer relationships and greater, more meaningful reach instead of the brand that listens but only reacts — or worse, just does nothing.

Liousas, Erna Alfred; Majewski, Brigitte; Pilecki, Mary; Wei-ming, Egelman; Glazer, Laura
Document Type: 

Leave a comment

Comment Policy
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.