The State Of Retailing Online 2015: Marketing And Merchandising

Shop.org, the digital division of the National Retail Federation, in partnership with Forrester Research, conducted its annual survey of web retailers in May and June of 2015. This study is a review of the online marketing and merchandising metrics surfaced in that study, including allocation of budget on-site and off-site by eCommerce companies. Overall, eCommerce retailers are currently spending a single-digit percentage of their web sales on digital marketing efforts. The most common merchandising initiative for 2015 is a site redesign. This report is a follow-up to an earlier study titled "The State Of Retailing Online 2015: Key Metrics."

Publication: 
Forrester
Author: 
Mulpuru, Sucharita
Document Type: 
Research
Paywall: 
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